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Right of Withdrawal

You have the right to revoke this contract within a period of 14 days without stating any reasons for your revocation. The time period of 14 days begins with the day you or a third party, who is not the carrier of the goods, receives the goods and takes possession of said goods. To make use of your right of cancellation you have to inform

DM International Trading e.K. | Owner: Dejan Milenkovic
Hafenweg 15
48155 Münster

Phone.: +49 (0) 251 - 270 768 90
Fax: +49 (0) 251 - 270 768 920

about your decision to revoke the contract via an explicit and clear explanation (i.e.: a letter, fax or email). For this, you can use the attached document below, however this is not mandatory. The revocation period shall be deemed observed if a notice of revocation is given within this period.

Consequences of a cancellation
If you cancel this contract, we are obliged to refund all payments we have received from you, excluding any payments for shipping. The payments have to be refunded immediately and have to be made no later than 14 days upon receiving your notice of cancellation of this contract.
We are not responsible for the return shipping costs.

For the refund, we will apply the same method of refunding that has been used for the transaction, unless we have specifically made other arrangements with you; under no circumstances will you have to pay any fees for this refund. We can refuse a refund until we have received the goods or until you have provided proof that you have sent and returned the said goods, depending on which of the two occurs first. You have to send or deliver the goods to us immediately and no later than 14 days after you have notified us of your cancellation of the contract. The period shall be deemed observed if you ship the goods before the end of the 14-day-period. You will only have to pay for any possible depreciation of the goods, if this depreciation cannot be the result of an examination of quality, properties and function of the goods made by you, but if it is the result of an unnecessary treatment by you.

Special note: The right of cancellation does not apply for distance selling contracts that include the delivery of non pre-fabricated goods, for which individual choices or determinations of the customer are significant or which are distinctively and especially customized according to the customers needs and wishes.


Form for the cancellation of a contract

(If you wish to cancel the contract, please fill out in this form and send it back to us.)

DM International Trading e.K. | Owner: Dejan Milenkovic
Hafenweg 15
48155 Münster

Phone: +49 (0) 251 - 270 768 90
Fax:     +49 (0) 251 - 270 768 920

I/we (*) hereby cancel the contract to buy the following goods(*) /the supply of the following service(s) (*), which I/we have concluded before.

Goods (*)/the supply of the following service(s) (*)

Ordered on (*)/Received on (*)


Customer’s name


Customer’s address


Customer’s signature (applies only, if sent as written letter)




(*)Please delete where inapplicable.